Proactive multi-carrier delivery management solutions

Part of The Whistl Group, Parcelhub helps shippers overcome carrier management challenges. With regionally located depots throughout the UK, multi-channel retailers, brands and wholesalers benefit from one point of contact for flexible and scalable delivery management services, that integrate seamlessly with your technology.

Boost profits and save time with proactive, hassle-free, end-to-end multi-carrier delivery solutions, with Parcelhub.

Delivering more than 100 million parcels annually, Parcelhub customers benefit from free multi-carrier shipping software and attractive carrier rates secured for both Parcelhub and Whistl parcel customers. With a single interface, access a range of carrier partners, including Yodel, Evri, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, Amazon, ArrowXL, Interpost, Panther Logistics, Direct Link and AnPost.

Parcelhub regionally located depots!

South West
East London
South Yorkshire
West Midlands
West Yorkshire

Increase first time delivery success rates

Our parcel carrier management provides one point of contact for a range of services including our proactive tracking support and enhanced delivery management solution. With an expert team, we can identify potential delivery issues early and proactively resolve potential issues, avoiding costly failed deliveries.

Carrier & Technology Integrations (1)

Carrier & Technology Integrations

Multi-Carrier Delivery Solutions

Multi-Carrier Delivery Solutions

Proactive Tracking Support

Proactive Tracking Support

Enhanced Delivery Management

Enhanced Delivery Management

Carrier and Technology Integrations

Our unique portfolio of end-to-end logistics solutions sits at the centre of an integration ecosystem, connecting seamlessly with your technical infrastructure and sales channels

Complete integrations, with expert and consultative support:

  • Retain existing label production methods by integrating them with your order management system (Linnworks, Brightpearl, Cloud Commerce Pro, OrderWise and many more)

  • Integrate from within our software directly with eBay, Amazon, Shopify, WooCommerce and Magento

  • For any system that doesn’t have a direct integration, we can offer our CSV integration option

  • Manage and track shipments automatically using your system with our eCommerce Shipping API

Parcelhub Intergrations image

Access the widest range shipping solutions

Our unique portfolio of end-to-end logistics solutions sits at the centre of an integration ecosystem, connecting seamlessly with your technical infrastructure and sales channels

Discounted rates for multi-carrier delivery services:

Thousands of retailers, global brands and wholesalers trust the Whistl Group with their retail shipping management:

  • Access 20+ carriers and 600+ delivery options from a single platform.

  • Complete integrations to order management system and sales channels.

  • Efficient label production and order processing.

  • Discounted pricing, due to Whistl Group buying power.

  • Complete management of your delivery performance

  • Management of your customers’ delivery queries on your behalf, as you.

Proactive Tracking Support

Are failed deliveries hitting your bottom line?

Find out how our proactive technology can help take care of your delivery performance in real-time, improving customer service levels and repeat bookings.

Proactive Tracking Support, enhancing your customers'delivery experience.

Our in-house experienced delivery management team respond to tracking-related queries to improve customer service levels and create cost-efficiencies for internal staffing and resourcing. With our ticketing platform, we can even provide merchants full transparency of how we deal with your tracking queries, increasing the likelihood of you receiving positive feedback across your sales channels.

Enhanced Delivery Management

Minimise the impact of failed deliveries. Working as an extension of your customer service team, we are dedicated to resolving your customers’ delivery queries.

Enhanced Delivery Management Support 

Offering more than just delivery management services, our team of specialist agents can act as an extension of your customer service team, taking care of delivery-related customer queries.

Enhanced Delivery Management integrates seamlessly with your customer support software, giving you total transparency of your customers’ delivery experiences. Meanwhile, our tailored reporting helps you quantify the true cost of failed deliveries and measure its impact through the improvement in your customer satisfaction metrics.

Make an Enquiry:

Make delivery your competitive advantage with the Whistl Group, and benefit from:

An expanding network of new local depots in London, Birmingham, Leeds, Sheffield, Nottingham and Leicester.Single collection regardless of carrier choice.Easy integration with your order management system.Single contact, single contract: Your one-stop-shop to access 20+ carriers and 600+ delivery options.Access discounted rates thanks to Whistl Group buying power, shipping over 3.6 billion items annually.We take care of your delivery performance, so you don’t have to.We can even answer your customers’ delivery queries on your behalf, as you.


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