Proactive multi-carrier delivery management solutions
Part of The Whistl Group, Parcelhub helps shippers overcome carrier management challenges. With regionally located depots throughout the UK, multi-channel retailers, brands and wholesalers benefit from one point of contact for flexible and scalable delivery management services, that integrate seamlessly with your technology.
Sending 5000, 500 or 20 parcels a day? Save time, money and enhance your customers’ delivery experience with Parcelhub.
Delivering more than 100 million parcels annually, Whistl Group customers benefit from free multi-carrier shipping software and attractive carrier rates secured for both Parcelhub and Whistl parcel customers. With a single interface, you can access a range of carrier partners, including Yodel, Evri, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, Amazon, ArrowXL, Interpost, Panther Logistics, Direct Link and AnPost.
Whistl Group Parcel Delivery Solution
Our parcel carrier management provides one point of contact for a range of services including our proactive tracking support and enhanced delivery management solutions, available under both the Whistl and Parcelhub brands. Whistl for national large and medium shippers, and Parcelhub for medium to small shippers who require a more localised collection and bespoke service.
Carrier & Technology Integrations
Multi-Carrier Delivery Solutions
Proactive Tracking Support
Enhanced Delivery Management
The Whistl Group offers four integration methods for processing orders and printing labels:
Retain existing label production methods by integrating them with your order management system (Linnworks, Brightpearl, Cloud Commerce Pro, OrderWise and many more)
Integrate from within our software directly with eBay, Amazon, Shopify, WooCommerce and Magento
For any system that doesn’t have a direct integration, we can offer our CSV integration option
Manage and track shipments automatically using your system with our eCommerce Shipping API
Discounted multi-carrier delivery solutions:
Thousands of retailers, global brands and wholesalers trust the Whistl Group with their retail shipping management:
Access 20+ carriers and 600+ delivery options from a single platform.
Integration to order management system and sales channels.
Effecient label production and order processing.
Discounted pricing, due to Whistl Group buying power.
Complete management of your delivery performance
Management of your customers’ delivery queries on your behalf, as you.
Proactive Tracking Support, enhancing your customers'delivery experience.
Our in-house experienced delivery management team respond to tracking-related queries to improve customer service levels and create cost-efficiencies for internal staffing and resourcing. With our ticketing platform, we can even provide merchants full transparency of how we deal with your tracking queries, increasing the likelihood of you receiving positive feedback across your sales channels.
Enhanced Delivery Management Support
Offering more than just delivery management services, our team of specialist agents can act as an extension of your customer service team, taking care of delivery-related customer queries.
Enhanced Delivery Management integrates seamlessly with your customer support software, giving you total transparency of your customers’ delivery experiences. Meanwhile, our tailored reporting helps you quantify the true cost of failed deliveries and measure its impact through the improvement in your customer satisfaction metrics.
Make delivery your competitive advantage with the Whistl Group, and benefit from: