Parcelhub ships more than 8 million parcels annually on behalf of hundreds of retailers, brands and wholesalers. The net result of this is ‘pooled volume’ discounted rates from our mainstream carrier partners.
Parcelhub uniquely provides its customers with free bespoke delivery management software that enables users to print labels prior to shipping parcels through its carrier partner network.
The Parcelhub eCommerce support team provides you and your customers with a complete logistics and customer services support solution.
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“We would have to employ at least two additional customer service advisers of our own to manage the carriers. That’s a big saving to a business like ours. We really do see Parcelhub as an extension of our own business, and we have spent the last 12 months further integrating the Parcelhub customer service team to create more efficiencies and strengthen our proposition."
“When we started we were getting around 20 orders a day. I could probably have managed these myself but I had worked with Parcelhub in the past and knew they could offer a solution that would not only simplify the delivery process but also secure me a discount on shipping, even at those relatively low volumes, making it a cost-effective option. “They provided me with free software that integrated with my eBay shop and allowed me to print all the labels and send a despatch confirmation to customers at the touch of a button. They even provided the labels – all I had to do was fix them to my parcels!”
"They understand our business"
"Our dedicated Account Manager has taken the time and trouble to understand our specific shipping needs and has then worked with us to ensure that the most efficient and cost-effective options are utilised. It is a hands-on relationship and we take great comfort from the fact that help and advice is always just a phone call away."