Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer services best practices, retail delivery intelligence, customer success stories and the latest Parcelhub developments here.
GDPR compliance for eCommerce retailers

Expert article by Matthew Parker, Print and Procurement   On 25th May 2018, the data landscape will change   That is the date when GDPR legislation will apply throughout the EU. There will also be changes to the existing ePrivacy rules. These aren’t tweaks: these are major changes in the way that you manage your customer data. Compliancy will certainly become more onerous.   The rules have not yet been finalised....

Read More
Ecommerce warehouse operatives

Hours: 40 hours per week, Monday to Friday, generally 10.30 – 19.00 but flexibility to work altered hours at times essential. The capacity to start work at 9.00 on agreed dates is required.   Good rates of pay   Reporting To: Shift Manager   Closing Date: Friday 8th September 2017   Summary of Expectations   This is a new position within the Parcelhub and Mail Workshop Operations teams. The role is...

Read More
Parcelhub e-commerce shipping and customer services account management team

Consistently strong growth and customer demand has led to the introduction of a dedicated Account Management team at Parcelhub. An opportunity to be more collaborative in the relationship between clients and carriers, Sally Evans, Key Accounts Manager and Phil Beavis, Accounts Manager are here to ensure continuous improvement of customer communications and to maximise customers’ delivery and eCommerce customer services performance.   Sally brings 15 years’ experience...

Read More
Peak trading times in eCommerce for 2017

Partner Article by Ethan Morgan, Volo Commerce Christmas, and peak trading time in general, is more important than ever before for online retail strategy. That applies no matter what size of business you run. With December shipping volumes nearly twice as high as those in June, it’s no wonder that over half of business owners planned to begin preparing for peak before September.   Why should online retailers...

Read More
eCommerce parcel delivery case study

Parcelhub’s proactive customer services team and ground-breaking SMART platform instrumental in multichannel retailer’s sustained growth.   Based in Addlestone, Surrey, Chase Organics has been supplying a diverse range of products to organic gardeners via The Organic Gardening Catalogue for more than 80 years, and more recently via its eCommerce website.   Shipping a varied range of seed and plant fertilizer, Chase Organics (a recent recipient of a Royal Warrant)...

Read More
Value of international trade for small business SMEs in the UK

Partner article by World First   Globalisation is arguably the one of the defining trends of our times. We live in an era where consumers buy across borders – granted, sometimes unwittingly – and where it is possible for businesses of any size to access new markets in almost any country and on any continent. In the UK, the value of international trade – our imports and...

Read More
Multi-channel marketplace software

Partner article by Victoria Greene, VictoriaEcommerce   Britain has the third largest eCommerce market in the world, with non-store retailing accounting for 72.9% of total UK sales in January 2017. For retailers looking to take advantage of this online footfall, making the decision to sell through marketplaces or your own dedicated site can be tricky, as there are pros and cons to each option. Here are some...

Read More
Parcelhub Charity Event 2017

On Saturday 15th July, company staff, friends and family hiked through fog and heavy rain, climbing Pen-y-ghent (694 m), Whernside (736 m) and Ingleborough (723 m), all in aid of Rainbows Children’s Hospice.   Ascending 1,586 m (5,200 ft) in eleven solid hours of walking The Yorkshire Three Peaks route, the group included Laura Cree (Billing Coordinator), James Rhodes (Operations Manager), Simon Wright (Marketing Manager) and Steve...

Read More
WooCommerce Shipping Solutions

Parcelhub, a provider of eCommerce shipping and customer service solutions, develops direct integration with world’s favourite order management platform.   Parcelhub offers shippers of both B2C and B2B parcels the ability to deploy free integrated software, enabling them to acquire shipping rates based on the shared, co-operative volumes of all other shippers using the solution.   In financial year 2016/17, Parcelhub distributed more than 4.5 million parcels on behalf...

Read More