Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
james hayes moves from parcel station to parcelhub part of whistl group

Whistl, the leading delivery management company with activities in Business Mail, Doordrop Media, Fulfilment and Parcels has announced the appointment of James Hayes as the Director of Business Development at Parcelhub, the business it acquired earlier this year.   James joins the company from Parcel Station, a parcel delivery management company he co-founded in 2010, where he built up a deep familiarity and knowledge within the eCommerce...

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retail delivery for businesses that sell online from the uk

Pictured (from left) - Adam Coulthard, Adam Sycamore, Billy and Laura Coulthard.   BDLA Motorbikes maximises operational efficiency with single Parcelhub collection offering a multiple carrier solution, increases profitability by 5% thanks to collaborative buying power, and enhances delivery performance through deployment of Parcelhub’s free software and innovative SMART Notifications platform.   Pastime becomes pursuit   Motorcycle fanatics and co-founders Billy and Diane Coulthard decided to start sourcing and selling motorcycle...

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preparing for peak seasons of uk online retail and ecommerce sectors

For anyone outside retail, autumn is a time of foggy mornings entwining golden leaves, bobble hats, nights in by the fire and the slowly growing anticipation of Christmas and all the festive cheer that the Yuletide brings. For retailers it is a time of panic, long nights working and the need to boost sales. It even has a prosaic, non-Christmassy name: Peak.   Peak used to be...

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ecommerce show north 2018 uk

As part of an increased focus on the North West, Parcelhub will for the first time be exhibiting at eCommerce Show North 2018, EventCity, Manchester on Tuesday 6th November (9:30am – 4:30pm) and Wednesday 7th November (9:30am – 4:00pm). Meet the Parcelhub team on Stand 112.   eCommerce Show North will feature the biggest names in the industry with seminars, expert speakers, networking rooms, workshops, demos...

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outsource your ecommerce delivery tracking support

Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday 1 in 4 Saturdays 9:00 -14:00 Reporting to: Customer Relations Manager   Summary of expectations: You will be dealing with a number of queries from or clients, their customers and also the general public, accessing our internal systems. You will be responsible for meeting internal SLAs on service, but also have the additional responsibility of ensuring that...

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ecommerce customer support job description

Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday Saturdays are mandatory - 1 in 4 Saturdays to be worked each month 9:00 – 14:00 Reporting to: Customer Service Manager   Summary of expectations:   You will be dealing with a number of queries from our customers, accessing both our internal and carrier systems. You will be responsible for meeting internal SLAs on service, but also...

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collection driver job description

Parcelhub Collection Driver Hours: 11:30 – 20:00 (40 hours minimum – additional may be required, depending on business needs) Salary: Competitive Requirements: Basic computer skills / Attention to detail / Counterbalance licence not essential but desirable • Unloading of 3.5T vehicles • Scanning of parcels using PDA • Parcel segregation • Stacking of pallets • Wrapping of pallets • Loading of trailers • Processing returns • General warehouse duties • Basic computer work   Parcelhub Collection Driver / Warehouse Operative Hours:...

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toy industry e commerce

Pictured: Leigh Sissons, Business Development Manager at Parcelhub with Matt Kirby, Founder of Crocodile Stores.   Despite purchasing power shifting to digital channels, the traditional store continues to be an indispensable part of the customer journey. It’s no surprise then that Cotgrave, Nottinghamshire based Crocodile Stores have recently introduced an on-site shop to complement their existing eCommerce business through their website as well as eBay and Amazon.   Marketplaces...

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the impact of ar and vr on ecommerce

One of the highlights of the recent launch of Apple’s latest mobile operating system iteration, iOS 12, has been extensive deployment of augmented and virtual reality (AR and VR) tools. The aim is to make the device more compatible with AR and VR applications, but the real benefit is that, for businesses, it makes the deployment of AR and/or VR much more likely to achieve...

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erp software for shipping industry

Leading multichannel retail, order and inventory management software solutions provider Khaos Control Solutions Ltd are hosting their Annual Conference, “Khaos Con”, for the second consecutive year, where Parcelhub will be exhibiting for the first time following its recent new Khaos integration. Hosted in the beautiful surroundings of Kelham Hall and Country Park in Nottinghamshire, Khaos customers, partners and potential prospects will have the opportunity to...

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