Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
parcel booking software uk

Historically, retailers, brands and wholesalers deploying Parcelhub software only had the option to book every shipment in their shipment lists. In response to customer feedback and internal assessment of development by Parcelhub’s Nottingham-based IT Development and Support team, Parcelhub has released an improvement to its integration process, which allows integrated users to select and book single or multiple shipments from a shipment list. This update...

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subscription box service shipping cost uk

British consumers are spending on average over £2 billion a year on monthly delivery subscription packages even though one in five say they don’t use the services they’ve signed up for.   New research from Parcelhub's parent company Whistl revealed that although there are several reasons behind people opting in to such services, convenience (45%) and value for money (60%) were two of the key drivers, although...

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ecommerce automation tools

Partner Article by Ross Boguslavski, Managing Director at Pitaron   Automation is key for any large or small businesses looking to succeed in today’s world. But how can it help those who have yet to take advantage of the modern sub-systems and subscribed tools?   There is no single piece of software that will deliver a seamless automation for your business. Only a network of the top solutions can...

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dropshipping case study 2021 uk

[caption id="attachment_17108" align="alignright" width="300"]Premier Housewares is a wholesale supplier specialising in quality furniture, kitchenware and interiors for the trade and interior designers.[/caption] This customer success story is available as a free download to read offline at your convenience, or carry on reading below.   The continuous demise of High Street retail means the case for Direct to Consumer (D2C) eCommerce is growing in relevance. While many retailers and...

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erp integration service for courier software

PRESS RELEASE: Grantham, Lincolnshire, August 1st, 2018   Grantham-based Khaos Control Cloud have announced that they now integrate fully with multi-carrier shipping and eCommerce customer service solution, Parcelhub. Integration with the shipping provider is something that Khaos Control Cloud customers had been requesting for some time through their Roadmap vote system. In the latest update the firm implemented this new development and now integrates fully and seamlessly...

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ebay premium service changes criteria uk 2018

Partner Article by Matthew Windsor, Digital Marketing Executive at Khaos Control Cloud   Delivery in eCommerce is becoming increasingly competitive, with many online retailers offering next day delivery as standard. In a recent blog, Parcelhub discovered that “shipping is now one of the key differentiators between many online competitors”. As the race to provide even better customer service heats up, more and more online retailers are fighting...

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ecommerce customer support job description

Hours: 40 hours per week   Salary: Competitive   Working Hours: Currently hours between 08:00 – 18:00 Monday to Friday and 1 in 4 Saturdays 9:00 -14:00.   Reporting to: Customer Relations Manager   Summary of expectations   You will be dealing with a number of queries from both our customers and also the general public.   You will be responsible for meeting internal SLAs on service, but also have the additional responsibility of ensuring that all response...

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small online food retail business uk

Pictured: Food Circle Supermarket Co-Founders Paul Simpson (27) in red and James Barthorpe (25) in grey, alongside a selection of their healthy products aimed at fitness fanatics and people aiming to live a healthier lifestyle.   According to a recent report by the Institute of Grocery Distribution (IGD), there is an increasing trend in the grocery market towards lower-cost healthy food shopping. This is supported by a...

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warehouse management systems uk

Partner Article by Justine Cross, Brightpearl   Despite effective warehouse management bringing a vast number of benefits to eCommerce businesses, only 26% of company managers view warehouses and distribution centres as an asset which can drive growth for their business.   As the eCommerce industry becomes more and more competitive, merchants everywhere are seeking new ways to keep up with large brands like Amazon, especially when it comes to...

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Parcelhub and Mail Workshop are acquired by Whistl

Whistl, the leading delivery management company with activities in Business Mail, Doordrop Media, Fulfilment and Parcels has announced the acquisition of privately held Nottingham based Parcelhub and its sister company Mail Workshop.   Whistl is the largest private postal operator in the UK, handling 3.8bn items per year. They manage delivery services across the mail, parcels, fulfilment and doordrop media markets, both in the UK and internationally.   By...

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