Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer services best practices, retail delivery intelligence, customer success stories and the latest Parcelhub developments here.
Shipping companies attending The-Scottish Business Expo 2017

Parcelhub‘s growing sales and account management teams will be at Stand F15 at The Scottish Business Exhibition at the SEC in Glasgow, on November 1st and 2nd.   Download Show Map - Book Free Tickets   Why attend The Scottish Business Expo?   Attending will give multichannel retailers throughout Scotland the opportunity to meet Parcelhub’s dedicated teams, including Managing Director Mark Rosenberg, and learn how they can enhance their delivery performance...

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dx e commerce

Due to a growing number of existing customers shipping larger items, Parcelhub has integrated and partnered with DX, granting clients access to ‘pooled volume’ discounted DX rates through Parcelhub’s multi-carrier shipping software.   Merchants utilising Parcelhub’s delivery management and customer services solutions are seeking greater choice and flexibility with their carrier options. This is partly due to the often turbulent nature of the courier sector, in addition...

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GDPR compliance for eCommerce retailers

Expert article by Matthew Parker, Print and Procurement   On 25th May 2018, the data landscape will change   That is the date when GDPR legislation will apply throughout the EU. There will also be changes to the existing ePrivacy rules. These aren’t tweaks: these are major changes in the way that you manage your customer data. Compliancy will certainly become more onerous.   The rules have not yet been finalised....

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Ecommerce warehouse operatives

Hours: 40 hours per week, Monday to Friday, generally 10.30 – 19.00 but flexibility to work altered hours at times essential. The capacity to start work at 9.00 on agreed dates is required.   Good rates of pay   Reporting To: Shift Manager   Closing Date: Friday 8th September 2017   Summary of Expectations   This is a new position within the Parcelhub and Mail Workshop Operations teams. The role is...

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Parcelhub e-commerce shipping and customer services account management team

Consistently strong growth and customer demand has led to the introduction of a dedicated Account Management team at Parcelhub. An opportunity to be more collaborative in the relationship between clients and carriers, Sally Evans, Key Accounts Manager and Phil Beavis, Accounts Manager are here to ensure continuous improvement of customer communications and to maximise customers’ delivery and eCommerce customer services performance.   Sally brings 15 years’ experience...

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Peak trading times in eCommerce for 2017

Partner Article by Ethan Morgan, Volo Commerce Christmas, and peak trading time in general, is more important than ever before for online retail strategy. That applies no matter what size of business you run. With December shipping volumes nearly twice as high as those in June, it’s no wonder that over half of business owners planned to begin preparing for peak before September.   Why should online retailers...

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eCommerce parcel delivery case study

Pictured: Michael Hedges, Managing Director, Chase Organics   Parcelhub’s proactive customer services team and ground-breaking SMART platform instrumental in multichannel retailer’s sustained growth.   Based in Addlestone, Surrey, Chase Organics has been supplying a diverse range of products to organic gardeners via The Organic Gardening Catalogue for more than 80 years, and more recently via its eCommerce website.   Shipping a varied range of seed and plant fertilizer, Chase Organics (a...

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Value of international trade for small business SMEs in the UK

Partner article by World First   Globalisation is arguably the one of the defining trends of our times. We live in an era where consumers buy across borders – granted, sometimes unwittingly – and where it is possible for businesses of any size to access new markets in almost any country and on any continent. In the UK, the value of international trade – our imports and...

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Multi-channel marketplace software

Partner article by Victoria Greene, VictoriaEcommerce   Britain has the third largest eCommerce market in the world, with non-store retailing accounting for 72.9% of total UK sales in January 2017. For retailers looking to take advantage of this online footfall, making the decision to sell through marketplaces or your own dedicated site can be tricky, as there are pros and cons to each option. Here are some...

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