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Author: Paul Skeldon

e commerce 2019 trends uk

Welcome to 2019, the year of… well, what is this year going to be in terms of eCommerce tech? 2018 was certainly the year of mobile, tipping past the 50% of eCommerce transactions in the run up to Christmas – and now accounts for a quarter of ALL retail sales. But what else is going to be hot in 2019?   Will it be ‘hot’?   Unlike most ‘what...

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managing customer expectations and priorities in courier shipping systems 2019

The ancient Chinese curse “May you live in interesting times” has never been more apposite. In the UK, Brexit – and the uncertainty around how that may play out – dominates the news. Internationally, the Trump administration’s declaration of trade wars – along with late night tweets interfering in, among other trade matters, Brexit – are destabilising. The fear of extreme weather as climate change...

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preparing for peak seasons of uk online retail and ecommerce sectors

For anyone outside retail, autumn is a time of foggy mornings entwining golden leaves, bobble hats, nights in by the fire and the slowly growing anticipation of Christmas and all the festive cheer that the Yuletide brings. For retailers it is a time of panic, long nights working and the need to boost sales. It even has a prosaic, non-Christmassy name: Peak.   Peak used to be...

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the impact of ar and vr on ecommerce

One of the highlights of the recent launch of Apple’s latest mobile operating system iteration, iOS 12, has been extensive deployment of augmented and virtual reality (AR and VR) tools. The aim is to make the device more compatible with AR and VR applications, but the real benefit is that, for businesses, it makes the deployment of AR and/or VR much more likely to achieve...

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future of ecommerce delivery

The boom in eCommerce has also been beneficial to delivery, but the explosion in online shopping has had some unforeseen effects on shipping. For instance, shipping is now one of the key differentiators between many online competitors. Witness Amazon Prime: it has made delivery a central tenet of its pitch to customers – well, that and Jeremy Clarkson. Delivery, is the name of the game.   But...

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