This article is a copy of the latest Mail Workshop case study (sister company). As consumers increasingly demand convenience and tailored experiences, multichannel retailers are enjoying phenomenal growth by offering a curated range of products on a monthly subscription basis. There are two types of subscription model. One of which is for FMCG ‘staple’ goods, such as Amazon’s Subscribe & Save service; designed to enable consumers to...
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Driven by customer and in-house feedback, Parcelhub has launched a single program capable of both generating and tracking shipments, with an updated version of its tracking portal. As Parcelhub continues to grow and evolve, the carrier management and eCommerce customer services firm is working hard to ensure that its system capabilities continue to exceed demands from multichannel retailers, global brands and wholesalers. The expanding company now distributes...
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The preserve of a lucky few, enjoying explosive growth can cripple a business due to inadequate infrastructure. While Cheshire Cheese Company had everything else in order, their delivery management wasn't scalable; Parcelhub has since granted the premium food retailer the ability to proactively respond to higher volumes and a wide variety of product types, via a range of carrier partners. With a background in graphic design...
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Pictured: Chris Elliott, Founder of The Bamboo Flooring Company (second from left) with his team and Nick Dean, Regional Sales Manager at Parcelhub (third from left). A recurring theme amongst successful startups seems to be entrepreneurs quitting their job to launch a company in the same industry. Bucking that trend, Chris Elliott launched The Bamboo Flooring Company in 2004 following a career in product manufacturing and...
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Leading automotive accessories retailer sells on eBay, OnBuy, and its own Magento website, managing all of these channels with Linnworks. Following a serious back injury and facing redundency a decade ago, Graham Lisle was placed in a desperate situation where he would have no way of earning a living. Having worked within the car accessories and motorsport parts trades for many years, Graham had the know-how...
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