Author: Simon Wright

outsource your ecommerce delivery tracking support

Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday 1 in 4 Saturdays 9:00 -14:00 Reporting to: Customer Relations Manager   Summary of expectations: You will be dealing with a number of queries from or clients, their customers and also the general public, accessing our internal systems. You will be responsible for meeting internal SLAs on service, but also have the additional responsibility of ensuring that...

Read More
ecommerce customer support job description

Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday Saturdays are mandatory - 1 in 4 Saturdays to be worked each month 9:00 – 14:00 Reporting to: Customer Service Manager   Summary of expectations:   You will be dealing with a number of queries from our customers, accessing both our internal and carrier systems. You will be responsible for meeting internal SLAs on service, but also...

Read More
collection driver job description

Parcelhub Collection Driver Hours: 11:30 – 20:00 (40 hours minimum – additional may be required, depending on business needs) Salary: Competitive Requirements: Basic computer skills / Attention to detail / Counterbalance licence not essential but desirable • Unloading of 3.5T vehicles • Scanning of parcels using PDA • Parcel segregation • Stacking of pallets • Wrapping of pallets • Loading of trailers • Processing returns • General warehouse duties • Basic computer work   Parcelhub Collection Driver / Warehouse Operative Hours:...

Read More
toy industry e commerce

Pictured: Leigh Sissons, Business Development Manager at Parcelhub with Matt Kirby, Founder of Crocodile Stores.   Despite purchasing power shifting to digital channels, the traditional store continues to be an indispensable part of the customer journey. It’s no surprise then that Cotgrave, Nottinghamshire based Crocodile Stores have recently introduced an on-site shop to complement their existing eCommerce business through their website as well as eBay and Amazon.   Marketplaces...

Read More
erp software for shipping industry

Leading multichannel retail, order and inventory management software solutions provider Khaos Control Solutions Ltd are hosting their Annual Conference, “Khaos Con”, for the second consecutive year, where Parcelhub will be exhibiting for the first time following its recent new Khaos integration. Hosted in the beautiful surroundings of Kelham Hall and Country Park in Nottinghamshire, Khaos customers, partners and potential prospects will have the opportunity to...

Read More