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Author: Simon Wright

Parcelhub customer service and support

Parcelhub has further invested in its customer services offering with the creation of a new 20-strong eCommerce support team, to provide a complete logistics support solution for its growing customer base at one of the busiest times of the year.   Parcelhub, which provides services for high volume business mail and parcels through multiple carriers, can now act as customer service advisor for both the customer and...

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direct mail fulfilment services

Driven by an ever-growing demand for specialist international mailing services, we work together with reputable foreign postal authorities to provide targeted mailing solutions.   Our high level of industry specific expertise and strong focus on customer service means that we consistently exceed expectations.   To deliver on time, in the most cost-effective way, is tangible proof of our expertise. From downstream access to direct entry agreements with global operators,...

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History of the UK parcel delivery sector

We humans have long needed to get private possessions, sold goods, and other items both large and small from one place to another, without having to make the trip ourselves. While digital delivery systems (like iTunes) have appeared recently, the rise of eCommerce has brought with it new challenges for the courier industry. But throughout its history, which is tied intimately in the United Kingdom to...

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How do I calculate the landed cost of imported goods when importing from overseas?

For eCommerce startups and SMEs thinking about opening an import-export business, the maths to figure out how you’re going to make a profit becomes a bit more complicated than the calculations for a domestic outfit. It no longer suffices to worry about purchase price and shipping costs alone; instead, today's entrepreneurs have to concern themselves with a whole slew of fees that get bundled together...

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