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Author: Simon Wright

conversion rates on ecommerce website can be improved by offering free delivery

Any group of online consumers will probably tell you that their biggest reason for abandoning their shopping cart is due to shipping costs, but sometimes it's about more than simply the cost of delivery.   The methods and policies retailers use to despatch orders also play a huge role when it comes to customer satisfaction. We're talking about everything from the estimated delivery dates, logistics, and the...

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eBay seller account shipping problems

It was a possible first for eBay when it sent out a customer email earlier this week, admitting it had displayed the wrong delivery estimates on item listings. The company, however, blamed the problems on a technical error and used humour when it told customers that they might receive their orders a whole two days later than previously expected - leaving out the apology bit...

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Best professional practice for optimising your eBay PowerSeller listings

Selling on eBay is increasingly more and more competitive. The best way to boost sales is by optimising your listing description. What does optimisation mean in terms of eBay listings? Well, several things, but most important of all: a highly optimised listing description has a correspondingly high visibility in eBay search compared to listings with little to no information or description.   eBay's search metrics, known as...

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