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Author: Simon Wright

eCommerce Returns Management

It's an inevitable part of running any type of eCommerce business - eventually, there will be a customer who isn't 100% happy with the product they've bought. It might be the wrong size, a duplicate gift, or any other reason. Whatever their reason, though, they'll want to send it back to you. This is why having a returns policy is an essential part of your...

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Amazon Make an Offer Facility

Amazon has taken a leaf from eBay's book and launched a new feature that enables consumers to negotiate the price of goods. Aptly named 'Make an Offer', the facility will be available on selected items featuring on a dedicated microsite.   Peter Faricy, vice president of Amazon Marketplace, called the feature a "game changer" for customers who want great prices on rare and unique goods. He also...

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What is a multi-channel retailer?

When 2014’s most profitable shopping day brought in an unbelievable £810 million from online sales alone, the world realised that eCommerce was having a moment. Black Friday, followed by Cyber Monday, were two of the biggest shopping days in the commerce calendar which until a few years ago, would have been unthinkable before the Christmas period.   It makes sense for retailers then to have a presence...

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Selling on Amazon During Christmas

For many Amazon and eBay sellers, Christmas is the busiest time of the year; however, it can also be the most competitive. With millions of sellers scrabbling to cash in on the seasonal rush, it can be easy to get lost in the mix. So, to help you make the most of your eBay listings this festive period and ensure your online store enjoys a...

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eBay Parcel Delivery Companies

Although eBay started out life as virtual auction house, the e-commerce giant is now a bustling online marketplace that attracts consumers from every corner of the globe. It also helps many small British business owners stay afloat, with recent figures suggesting over 200,000 online entrepreneurs rely on eBay to keep themselves in business. Luckily, eBay are mindful of these small business leaving them for other...

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