JOB EXPIRED Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday. Saturdays are mandatory. 1 in 4 Saturdays to be worked each month 9:00 – 14:00. Reporting to: Customer Service Manager Summary of expectations: You will be dealing with a number of queries from our customers, accessing both our internal and carrier systems. You will be responsible for meeting internal SLAs on service, but also...
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Due to the recent opening of Hermes’ Midlands Super Hub, combined with Parcelhub’s annual parcel volumes growing at more than 40%, Parcelhub has introduced the Hermes Next Day service to complement existing Next Day offerings from Yodel, UK Mail, DX and more. Widely regarded as “the new norm” in eCommerce, a recent report from IMRG (the industry body for online retailers) found that Next Day delivery...
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Parcelhub introduces dedicated sales team to help Scottish retailers, brands and wholesalers enhance their delivery management and customer services. Following 41% growth throughout Financial Year 2016/17, Parcelhub’s new presence in Scotland expands the reach of its current network which is headquartered in Nottingham, and has further distribution centres in South Yorkshire, the West Midlands and partners throughout East Anglia, the North West, South West and South...
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Parcelhub‘s growing sales and account management teams will be at Stand F15 at The Scottish Business Exhibition at the SEC in Glasgow, on November 1st and 2nd. Download Show Map - Book Free Tickets Why attend The Scottish Business Expo? Attending will give multichannel retailers throughout Scotland the opportunity to meet Parcelhub’s dedicated teams, including Managing Director Mark Rosenberg, and learn how they can enhance their delivery performance...
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Due to a growing number of existing customers shipping larger items, Parcelhub has integrated and partnered with DX, granting clients access to ‘pooled volume’ discounted DX rates through Parcelhub’s multi-carrier shipping software. Merchants utilising Parcelhub’s delivery management and customer services solutions are seeking greater choice and flexibility with their carrier options. This is partly due to the often turbulent nature of the courier sector, in addition...
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