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Parcelhub news

dx e commerce

Due to a growing number of existing customers shipping larger items, Parcelhub has integrated and partnered with DX, granting clients access to ‘pooled volume’ discounted DX rates through Parcelhub’s multi-carrier shipping software.   Merchants utilising Parcelhub’s delivery management and customer services solutions are seeking greater choice and flexibility with their carrier options. This is partly due to the often turbulent nature of the courier sector, in addition...

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Parcelhub e-commerce shipping and customer services account management team

Consistently strong growth and customer demand has led to the introduction of a dedicated Account Management team at Parcelhub. An opportunity to be more collaborative in the relationship between clients and carriers, Sally Evans, Key Accounts Manager and Phil Beavis, Accounts Manager are here to ensure continuous improvement of customer communications and to maximise customers’ delivery and eCommerce customer services performance.   Sally brings 15 years of...

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eCommerce parcel delivery case study

Pictured: Michael Hedges, Managing Director, Chase Organics   Parcelhub’s proactive customer services team and ground-breaking SMART platform instrumental in multichannel retailer’s sustained growth.   Based in Addlestone, Surrey, Chase Organics has been supplying a diverse range of products to organic gardeners via The Organic Gardening Catalogue for more than 80 years, and more recently via its eCommerce website.   Shipping a varied range of seed and plant fertilizer, Chase Organics (a...

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Parcelhub Charity Event 2017

On Saturday 15th July, company staff, friends and family hiked through fog and heavy rain, climbing Pen-y-ghent (694 m), Whernside (736 m) and Ingleborough (723 m), all in aid of Rainbows Children’s Hospice.   Ascending 1,586 m (5,200 ft) in eleven solid hours of walking The Yorkshire Three Peaks route, the group included Laura Cree (Billing Coordinator), James Rhodes (Operations Manager), Simon Wright (Marketing Manager) and Steve...

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