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Parcelhub news

Parcelhub customer service and support

Parcelhub has further invested in its customer services offering with the creation of a new 20-strong eCommerce support team, to provide a complete logistics support solution for its growing customer base at one of the busiest times of the year.   Parcelhub, which provides services for high volume business mail and parcels through multiple carriers, can now act as customer service advisor for both the customer and...

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Multi-carrier shipping software

Parcelhub, which provides services for high volume business mail and parcels through multiple carriers, has developed innovative new software that proactively communicates parcel delivery status allowing issues to be addressed before they escalate.   The SMART notification software has been developed in house, in response to customer feedback and demand. It analyses delivery data and identifies non-deliveries and exceptions, allowing them to be monitored and action taken...

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E-commerce parcel delivery distribution companies in the UK

Parcelhub, a parcel delivery service which provides services for high volume business mail and parcels through multiple carriers, says e-tailers need to move quickly and think smarter if they are going to fulfil their delivery promises this Christmas season.   Last year saw courier firms hitting the headlines as higher-than-expected parcel volumes resulted in suspended services and missed deadlines. Shoppers spent £810 million on Black Friday;...

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