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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
POS cloud

It seems like every software has its head in the cloud these days, but “the cloud” isn’t just some industry buzzword used to drum up enthusiasm in the masses, it’s legitimate, has a growing multi-billion dollar market, and more and more software companies are offering cloud-based services.   Access Anywhere   The beauty of a cloud-based software is that you can take it virtually anywhere with you,...

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Multi-carrier shipping software

Parcelhub, which provides services for high volume business mail and parcels through multiple carriers, has developed innovative new software that proactively communicates parcel delivery status allowing issues to be addressed before they escalate.   The SMART notification software has been developed in house, in response to customer feedback and demand. It analyses delivery data and identifies non-deliveries and exceptions, allowing them to be monitored and action taken...

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pick and pack fulfilment process in the uk

The process of picking and packing products is a key aspect within the management of your supply chain.   Parcelhub has experience providing pick and pack order fulfilment for some of the UK's biggest daily deals companies, in addition to subscription magazines and online retailers.   The 'pick n pack' process involves acceptance of goods from supplier, (in some cases) re-working of the goods (which involves unpacking and re-assembling...

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E-commerce shipping and payment solutions UK

The eCommerce market in the UK is immense in size, netting over £44bn in online sales in 2014 (according to the Centre for Retail Research), but it’s merely a fraction of the global online retail market.   Nearby Eurozone countries such as Germany, France, Spain, Italy and the Netherlands have netted £79.9bn in 2014, and expected to grow at much higher pace than the saturated UK...

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E-commerce parcel delivery distribution companies in the UK

Parcelhub, a parcel delivery service which provides services for high volume business mail and parcels through multiple carriers, says e-tailers need to move quickly and think smarter if they are going to fulfil their delivery promises this Christmas season.   Last year saw courier firms hitting the headlines as higher-than-expected parcel volumes resulted in suspended services and missed deadlines. Shoppers spent £810 million on Black Friday;...

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How much is mobile commerce worth?

UK eCommerce sales will top £60 billion in 2015, according to eMarketer. An improving economic outlook and the rise of purchases on smartphone apps and sites has helped eCommerce’s growth and the UK remains one of the strongest markets, proportionally speaking, for ecommerce sales.   Currently eCommerce makes up 14.3% of overall sales in the UK, a figure that is expected to rise to more than 19%...

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The importance of eBay email autoresponders for your customers

In today’s digital marketplace, eBay, Amazon and eCommerce sellers have started to diversify the ways in which customer support is provided. On top of traditional methods like telephone and email, live chat and social media have been added to the mix in efforts to make customer support more accessible to the consumer.   Email continues to be the preferred communication method used by consumers, with 58% of...

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Magento B2B marketplace

Online auction giant eBay says it will keep investing in its Magento platform, as the popularity of the eCommerce portal continues to increase. The company - which recently launched the Magento B2B Program - sees great potential in Magento, which it purchased outright in 2011. eBay is particularly eager to see how far it can go in the business-to-business (B2B) market, where adoption rates are...

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