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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
Faster Parcel Delivery in the UK

Years ago, people made their purchases by visiting a brick and mortar store. As online shopping became more popular, people were willing to wait a few days for their parcel delivery in exchange for the convenience of buying online. They might even have been happy to pay more, if it meant that they didn't have to walk to the shop.   What's changed?   It seems like almost everything...

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2015 UK eCommerce Trends

With more consumers than ever before turning to the web to buy and research products, the line between e-retailers and traditional brick and mortar stores is beginning to blur. More and more of us are using the internet to gather information, browse recommendations, and read reviews before making purchasing decisions.   In fact, recent research indicates that 70 percent of shoppers have made their minds up about...

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best ecommerce platform for small business uk

Opening your own online store is no small undertaking, there are so many different options to consider, the most important of which is choosing the right e-commerce platform. From Shopify and BigCommerce, to Webs and Magento, there are a number of contenders, all vying for your time and attention. The most popular platform, however, won't always be the one that meets your needs. There are...

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eCommerce Returns Management

It's an inevitable part of running any type of eCommerce business - eventually, there will be a customer who isn't 100% happy with the product they've bought. It might be the wrong size, a duplicate gift, or any other reason. Whatever their reason, though, they'll want to send it back to you. This is why having a returns policy is an essential part of your...

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Amazon Make an Offer Facility

Amazon has taken a leaf from eBay's book and launched a new feature that enables consumers to negotiate the price of goods. Aptly named 'Make an Offer', the facility will be available on selected items featuring on a dedicated microsite.   Peter Faricy, vice president of Amazon Marketplace, called the feature a "game changer" for customers who want great prices on rare and unique goods. He also...

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What is a multi-channel retailer?

When 2014’s most profitable shopping day brought in an unbelievable £810 million from online sales alone, the world realised that eCommerce was having a moment. Black Friday, followed by Cyber Monday, were two of the biggest shopping days in the commerce calendar which until a few years ago, would have been unthinkable before the Christmas period.   It makes sense for retailers then to have a presence...

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Selling on Amazon During Christmas

For many Amazon and eBay sellers, Christmas is the busiest time of the year; however, it can also be the most competitive. With millions of sellers scrabbling to cash in on the seasonal rush, it can be easy to get lost in the mix. So, to help you make the most of your eBay listings this festive period and ensure your online store enjoys a...

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eBay Parcel Delivery Companies

Although eBay started out life as virtual auction house, the e-commerce giant is now a bustling online marketplace that attracts consumers from every corner of the globe. It also helps many small British business owners stay afloat, with recent figures suggesting over 200,000 online entrepreneurs rely on eBay to keep themselves in business. Luckily, eBay are mindful of these small business leaving them for other...

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Selling on eBay During Christmas

Every Christmas it seems that there's a must-have toy, and with both online and traditional stores having to share the stock, it's increasingly hard to get hold of them. However, if you have the patience, or even just a stroke of luck, you may be able to get one of these rare toys to sell on for a profit. For Christmas 2014, the toys of...

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