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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
conversion rates on ecommerce website can be improved by offering free delivery

Any group of online consumers will probably tell you that their biggest reason for abandoning their shopping cart is due to shipping costs, but sometimes it's about more than simply the cost of delivery.   The methods and policies retailers use to despatch orders also play a huge role when it comes to customer satisfaction. We're talking about everything from the estimated delivery dates, logistics, and the...

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eBay seller account shipping problems

It was a possible first for eBay when it sent out a customer email earlier this week, admitting it had displayed the wrong delivery estimates on item listings. The company, however, blamed the problems on a technical error and used humour when it told customers that they might receive their orders a whole two days later than previously expected - leaving out the apology bit...

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Best professional practice for optimising your eBay PowerSeller listings

Selling on eBay is increasingly more and more competitive. The best way to boost sales is by optimising your listing description. What does optimisation mean in terms of eBay listings? Well, several things, but most important of all: a highly optimised listing description has a correspondingly high visibility in eBay search compared to listings with little to no information or description.   eBay's search metrics, known as...

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Amazon drones release date

To many it seemed like little other than an attention-grabbing publicity stunt, even a joke, and for a while sceptics were proven correct. Amazon's grand plan to fly orders to customers using small drone aircraft, so they get their items as quickly as possible, was at first turned down by the authorities. Now, with approval being granted for test flights in the United States, that's...

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eCommerce Delivery Solutions

The importance of flexible delivery to UK eCommerce is continuing to grow according to new statistics released this month. A staggering 53% of consumers now expect the estimated delivery time of eCommerce goods to be precise within three hours or less, with almost 100% expecting to receive their order within one week.   Carried out by Ipsos Research on behalf of multinational conglomerate Honeywell, these new findings...

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Ideas for starting an online business

Starting and registering an eCommerce business is, in and of itself, quite straightforward. Yet the simplicity with which you can launch such a company is dangerously deceptive. Many entrepreneurs new to eCommerce jump into the field without taking the proper preparatory steps and end up falling flat on their faces.   Here are four key eCommerce tips that you simply have to consider before you start your...

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How to start up a clothing business online

Interviewees: Andrew Frogson / Anthony Wallis Company Name: Sauce & Brown Location: Annesley, Nottinghamshire Website: Twitter: @sauceandbrown Facebook: Sauce & Brown   Interviewer: Simon Wright, Marketing Manager at Parcelhub Limited   Questions:   1) Sauce & Brown is an instantly memorable name for a clothing brand. And your shirt designs are brilliant. I’m sold. What inspired you to create this brand?   We have both been in the textile industry for many years, working in suppliers to...

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ecommerce shipping solutions uk

It goes without saying that delivery is absolutely key when it comes to eCommerce, and has the ability to turn a really good customer experience into a bad one - but which retailers offer the best performance? New statistics from StellaService delve deeper into the world of eCommerce delivery to find out.   The last crucial step   Online retailers want to ensure that consumers have the best possible...

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