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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
shipping and tracking software uk

Driven by customer and in-house feedback, Parcelhub has launched a single program capable of both generating and tracking shipments, with an updated version of its tracking portal.   As Parcelhub continues to grow and evolve, the carrier management and eCommerce customer services firm is working hard to ensure that its system capabilities continue to exceed demands from multichannel retailers, global brands and wholesalers.   The expanding company now distributes...

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shipping and delivery for magento retailers in the united kingdom

The preserve of a lucky few, enjoying explosive growth can cripple a business due to inadequate infrastructure. While Cheshire Cheese Company had everything else in order, their delivery management wasn't scalable; Parcelhub has since granted the premium food retailer the ability to proactively respond to higher volumes and a wide variety of product types, via a range of carrier partners.   With a background in graphic design...

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cross border e commerce market 2018

Partner Article by Nenad Cetkovic, Chief Operating Officer at Lengow   Not so long ago, the idea of travelling from the UK to Australia involved several weeks and a boat. Now, we can reach the other side of the world in less than a day. This increasing globalisation makes countries that may have seemed thousands of miles away before, now feel much closer. This applies to the...

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future of ecommerce delivery

The boom in eCommerce has also been beneficial to delivery, but the explosion in online shopping has had some unforeseen effects on shipping. For instance, shipping is now one of the key differentiators between many online competitors. Witness Amazon Prime: it has made delivery a central tenet of its pitch to customers – well, that and Jeremy Clarkson. Delivery, is the name of the game.   But...

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Ecommerce parcel shipping case study interview 2020

Online retailer BuyDirect4U has been enjoying business success and growth since it was formed in 2005. However, as the company grew and its requirements became more complex, BuyDirect4U needed an efficient logistics partner to meet its ambitious delivery needs.   Part of Charles Bentley & Son Ltd, the £28 million turnover manufacturer, importer & online retailer sources home, garden, DIY, toys, games, and sports and leisure products...

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Magento multiple shipping options

Pictured: Chris Elliott, Founder of The Bamboo Flooring Company (second from left) with his team and Nick Dean, Regional Sales Manager at Parcelhub (third from left).   A recurring theme amongst successful startups seems to be entrepreneurs quitting their job to launch a company in the same industry. Bucking that trend, Chris Elliott launched The Bamboo Flooring Company in 2004 following a career in product manufacturing and...

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ecommerce shipping best practices

With delivery established this Christmas as one of the key battlegrounds for brands and retailers, handling customer service issues around delivery is becoming key to keeping customers happy. One leading technology supplier recently told me on the down low that he had had a number of leading retailers complaining to him that the biggest problem they had this Christmas was the huge volume of calls...

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End-to-end order fulfillment

Partner Article by Justine Cross, Content Marketing Executive at Brightpearl   With larger retailers like Amazon and Next promoting next day delivery and setting a very high bar, it can seem tough for small to mid-sized businesses to compete.   This is where smart workflows, intelligent technology and an end to manual processes can help.   1. Get to grips with cycle counts   For you to be able to compete in the...

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ecommerce delivery partner for linnworks

Leading automotive accessories retailer sells on eBay, OnBuy, and its own Magento website, managing all of these channels with Linnworks.   Following a serious back injury and facing redundency a decade ago, Graham Lisle was placed in a desperate situation where he would have no way of earning a living. Having worked within the car accessories and motorsport parts trades for many years, Graham had the know-how...

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GDPR online retail sector

Ecommerce runs on data. In fact, data is now such a vital part of business that its value has been likened to the ‘new oil’. With the rise of Customer Data Platforms (CDPs) and the well-established practice of using CRM, EDM and BPA systems to run businesses – not to mention the drive for personalisation – means that all retailers now drill for data at...

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