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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
impact of coronavirus covid19 on ecommerce delivery

One upshot of the coronavirus pandemic has been a substantial switch by consumers to eCommerce –and with that has come renewed pressures on shipping. In fact, shipping – both in the supply chain and B2C – is becoming the crucial link in the chain that is keeping many retailers and their customers afloat.   At such a time as this, talk of “competitive advantage” is somewhat crass:...

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ecommerce packaging guidelines

Guest article by Rodney Laws, Editor at Ecommerce Platforms   It’s typical of a short-sighted seller to view the point of conversation as the culmination of the retail process. Everything leads up to money changing hands, and once that’s done with, it’s time to move on to the next sale. What happens to the customers post-purchase? Well, that doesn’t really matter, surely. It’s too late now,...

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Brightpearl’s 2000+ retailers, brands and wholesalers now have seamless access to Parcelhub’s 20+ carriers, 600+ delivery options and innovative eCommerce Tracking Support solution.   Parcelhub, the leading provider of enterprise carrier management and proactive tracking support, has developed innovative SMART Notifications software that proactively communicates parcel delivery status, allowing issues to be addressed before they escalate. Seamless integration into Brightpearl’s system means Brightpearl customers can now enhance...

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ecommerce growth plateau

You’ve hit a plateau.   You successfully got your online store going, got to a healthy 300 orders per day and learned so much in the process. But you are ambitious and want to continue to grow.   - Should you upgrade your Shopify subscription? - Should you move to Magento? - Should you be throwing more money at Facebook Ads? - Or start selling on Amazon?   These are the daily questions going...

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How are retailers responding to their customers' delivery needs?

Parcelhub, the leading provider of multi-carrier delivery management and proactive tracking support, has surveyed 100 UK B2B and B2C mid-market retailers to understand how they are responding to the demands customers place on them for flexible delivery options.   The key findings:   - Delivery timescale: 68% offer 48-hour delivery and 61% offer next day delivery   - Purchase return option: only 55% offer returns as standard   - Customer flexibility: 51% offer...

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ecommerce shipping and delivery provider at ecommerce show north part of digital city expo manchester 2020

Meet the Parcelhub team on Stand 220 at eCommerce Show North, part of Digital City Expo, the flagship event on Festival week, held in Manchester Central on March 11th and 12th 2020.   Digital City Expo is an annual event for ambitious people who want to discover new ways to grow their organisations. It’s a celebration of all things digital, spanning marketing, eCommerce, tech, media, creative and...

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onbuy courier integration uk

Want to grow your online sales while working with a marketplace that puts you first? No, it’s not too good to be true - it’s guaranteed with OnBuy!   One of the fastest-growing marketplaces in the world, OnBuy have a lot to offer sellers and big plans for 2020 that you don’t want to miss out on. Read on to find out why you should join the...

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Digital companies in Sheffield boast one of the highest growth rates of any city in the UK, with turnover increasing at 47% on average. Many small but flourishing eCommerce businesses find themselves in a difficult position as they grow: how to find time to manage increasing sales while also working on business strategy and future growth.   It’s the problem that faced Jane Green, Founder & Managing...

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There are 1,000s of retailers successfully selling products from their own website to consumers every day. Which means there is no reason you can’t also grow the sales on your own website despite the popularity of Amazon, and other big retailers.   Here are my 5 ways to grow your eCommerce store sales, despite the dominance of Amazon.   Number 1 – Stop focusing on Amazon   You can’t afford to...

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