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Parcelhub blog

Want to learn more about Parcelhub, its customers and strategic partners? Read the latest eCommerce shipping and customer service best practices, retail delivery intelligence, customer success stories and partner insights here:
Parcel management software

Pictured: Zeeshan Khan, Administration Manager and Steve Marjoram, Finance Director   Ecommerce shipping provider develops in-house system saving customers and staff over 100 hours per month.   Driven by customer and in-house feedback, Parcelhub has built a scalable Customer Accounts platform which facilitates growth and supports demand for increased productivity and reduced workload.   The expanding firm now distributes more than 6 million parcels annually on behalf of hundreds of eCommerce...

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Shopify shipping solutions

Ecommerce shipping and customer services provider integrates with leading eCommerce platform   Having received a high volume of requests for Shopify compatibility, the Parcelhub team has invested in another bespoke integration. The expanding firm now distributes more than 6 million parcels annually on behalf of hundreds of eCommerce retailers, and this is the latest technological development following on from its state-of-the-art SMART platform.   With more than 400,000 merchants...

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ecommerce order fulfilment case study uk

Many small but burgeoning eCommerce businesses find themselves at that critical point when a successful sales strategy begins to impact on customer services and further growth.   The situation is usually heralded by the realisation that the business has outgrown the home office and order fulfilment taken over every waking moment. Customer service is at creaking point and a new way forward has to be found to...

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Operations supervisor vacancy for business courier provider

JOB EXPIRED   Reports to: Shift Manager (Nottingham/GM)   Agreed Hours: Core hours Mon-Fri 13:00-19:00 (some flexibility required), 30 hours per week which may rise to full time (40 hours) as the business grows. The individual must be flexible on the hours worked depending on business needs.   Salary:   As Agreed   Person:   • The individual must be proactive in their approach and be confident when dealing with staff, internal and external customers and senior...

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catalogue fulfilment case study uk

Food Exporter has an Appetite for Increased Efficiency Ramsden International, the leading wholesale British food exporter has saved almost ten days a year [this is based on them saving 2.5 days per mailing and sending 4 mailings per year] by using Parcelhub’s dedicated international mailing service to handle the worldwide distribution of its catalogues and marketing material.   Ramsden International ships to more than 800 customers in 130...

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Parcelhub and Mail Workshop Yorkshire Three Peaks Challenge

In aid of Rainbows Children's Hospice, Eight members of the Parcelhub and Mail Workshop team, their friends and family will be hiking a gruelling 24 miles up and down the highest ground of the Yorkshire Dales, on July 15th.   Climbing Pen-y-ghent (694 m), Whernside (736 m) and Ingleborough (723 m), the group aims to ascend 1586 m in ten solid hours of walking.   Every year, Parcelhub and...

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Volo reporting and analysis

Partner article by Ethan Morgan from Volo Commerce   If we knew everything we needed to know about our business, we could spot the trends, see the opportunities and anticipate the problems.   We would have a perfect window on our sales, and we would have total transparency on our costs, our efficiencies and our profit margins. We would know what was making money and what wasn’t. We would be able...

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Article by Robert Segall, Paralegal at Amazon Sellers Lawyer   Amazon is no stranger to the international eCommerce marketplace, dominating the industry with platforms based in the United States, Canada, Mexico, and Japan. However, even with all this international success, when Amazon entered the Chinese marketplace in 2004, they were not welcomed with open arms. Alibaba, a Chinese based eCommerce platform, maintained its dominance and greatly limited...

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E-commerce ticketing system UK

Parcelhub has developed a new internal ticketing system to help the customer service team track and solve customer enquiries more efficiently.   A significant internal change, it combines a number of current procedures to make monitoring and responding to queries simpler and quicker for both customers and the customer service team.   The system has been built entirely by in-house developers and as a result is a completely bespoke...

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