In response to growing demand, Parcelhub, the leading provider of multi-carrier delivery solutions and proactive tracking support, has expanded its network coverage to include localised collections from Basildon, Essex, servicing the RM, SS, IG, E, SE, BR (and parts of CM and DA) postcode areas.
Parcelhub is part of the Whistl Group and combined they ship more than 20 million tracked parcels annually. This means online retailers and brands in these areas can now leverage the group’s buying power and access Parcelhub’s 20+ carriers and 600+ delivery options through a single platform, and a single collection regardless of carrier choice.
Integrating easily with retailers’ order management systems, e-commerce platforms and marketplaces, Parcelhub offers three core services:
- Multi-Carrier Delivery Solutions – With a single tracking portal for all carriers, one invoice for all deliveries, enhanced claims processing and accelerated label production, Parcelhub’s multi-carrier solutions can help you give your customers the delivery options they expect.
- Proactive Tracking Support – Developed in response to customer feedback and market insight, Parcelhub’s Proactive Tracking Support analyses delivery data and identifies non-deliveries and exceptions.
- Enhanced Delivery Management – A solution that can help you minimise the impact of failed deliveries and be an extension of your customer service team, dedicated to resolving your customers’ delivery queries.
One of the greatest benefits to merchants is that they will have access to Parcelhub’s dedicated account management and software support, with experts handling each of their delivery management needs.
Other benefits to Essex and East London-based e-tailers include single label production which connects the whole delivery process together, enabling better delivery journey transparency through increased track and traceability of the parcel.
Thanks to its new eCommerce shipping service from Basildon, Parcelhub is able to offer better collection times and reduce the environmental impact of collections through reduced mileage to the handover of parcels to its UK and international delivery partners.
To learn more about Parcelhub services and how we can help you make delivery your competitive advantage, complete this form.