Parcelhub, the leading provider of multi-carrier delivery management and proactive tracking support, has invested in a new collection service in the West Midlands. This is in response to a large amount of SME and mid-market retailers, brands and wholesalers approaching the firm, who are based in the B, CV, DY, TF, WR, WS and WV postcode areas.
Offering a range of carrier options including Yodel, Hermes, DHL Parcel UK, Parcelforce and more, Parcelhub provides merchants shipping anywhere from 20, to 10,000 parcels per day, free software that integrates with their order management system/sales channels, and a single collection regardless of carrier choice.
The service which is launching in the West Midlands (Minworth), complements Parcelhub’s South Yorkshire (Dinnington) and Nottingham collection depots. This will see Parcelhub collect parcels from local e-tailers, then consolidate at its new and existing micro hubs, then pass over to its carrier partners for final mile delivery to the consumer. Small volume e-tailers will have access for the first time to Parcelhub’s carrier management software that will enable them to offer consumers a wider range of delivery options including 24 and 48 hours services.
In addition to granting online sellers access to ‘pooled volume’ discounted shipping rates, Parcelhub uniquely offers two value-added services:
- SMART Notifications Platform – Thanks to careful mapping of scan events, and sequences of scan events, Parcelhub SMARTs can increase the success rate of your shipments by identifying delivery issues such as bad addresses, refused parcels and return to sender incidents. This data is pushed to our team and the carrier partner. – Learn More
- Proactive Tracking Support – Parcelhub’s Outsourced Tracking Support solution is a service whereby once you send a parcel out the door and it hits the carrier’s network, we deal with all the issues on your behalf – as you. – Learn More
Other benefits to West Midlands e-tailers include single label production which connects the whole delivery process together, enabling better journey transparency through increased track and traceability of the parcel. With its collection hubs located in big conurbations, Parcelhub is able to offer better collection times and reduce the environmental impact of collections through reduced mileage to the handover of parcels to delivery partners. One of the greatest benefits to e-tailers is that they will have access to Parcelhub’s industry-leading account management, with a single person handling all their delivery management needs.
About Parcelhub, where dedicated proactive parcel management comes as standard
Parcelhub is a bespoke multi-carrier delivery management and proactive tracking support solution. Flexible and scalable, its unique portfolio of services integrates seamlessly with marketplaces, eCommerce platforms and order management systems, providing hundreds of multi-channel retailers, global brands and wholesalers with one access point to 20+ carriers and 600+ delivery options.
Distributing more than 6 million parcels on its own carrier contracts every year, Parcelhub’s free multi-carrier shipping software grants hundreds of national and global businesses access to ‘pooled volume’ discounted rates from its carefully selected range of carrier partners, including Yodel, Hermes, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.
Parcelhub is part of the Whistl Group. Whistl is the leading delivery management company enabling customers to get their letters, leaflets or parcels to customers efficiently and cost-effectively both in the UK and internationally. It is headquartered in Marlow with 8 depots and 2 fulfilment centres across the UK handling 3.8bn items a year. The company is privately held with over 1,500 employees and a turnover in excess of £600m. It has grown significantly over the years and is now expanding its presence in the eCommerce sector offering fulfilment services to customers through a seamless experience from the first click to final delivery.