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benefits of a delivery management platform based on research

The latest research findings in The Retail Expectation Gap, undertaken by Parcelhub and Brightpearl, has found that investment in back office technology by e-tailers has two key benefits: the ability to utilise more sales channels and increased customer retention. According to the survey, e-retailers using back-office systems and delivery management platforms are more likely to sell across five channels than those who do not (three on...

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