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e-commerce customer services Tag

E-commerce ticketing system UK

Parcelhub has developed a new internal ticketing system to help the customer service team track and solve customer enquiries more efficiently.   A significant internal change, it combines a number of current procedures to make monitoring and responding to queries simpler and quicker for both customers and the customer service team.   The system has been built entirely by in-house developers and as a result is a completely bespoke...

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