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ecommerce customer support job description Tag

customer experience administrator for parcel delivery sector

JOB EXPIRED   Hours: 40 hours per week   Salary: Competitive   Working Hours: 9am to 5:30pm Monday to Friday   Reporting To: Customer Experience Director   Summary of Expectations:   As a member of the Customer Experience team you will be responsible for maintaining customer satisfaction through a variety of functions, including reporting, liaising with carriers and process management.   You will be dealing with queries from both our customers and internal departments around parcel delivery and customer...

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ecommerce customer support job description

Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday Saturdays are mandatory - 1 in 4 Saturdays to be worked each month 9:00 – 14:00 Reporting to: Customer Service Manager   Summary of expectations:   You will be dealing with a number of queries from our customers, accessing both our internal and carrier systems. You will be responsible for meeting internal SLAs on service, but also...

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ecommerce customer support job description

Hours: 40 hours per week   Salary: Competitive   Working Hours: Currently hours between 08:00 – 18:00 Monday to Friday and 1 in 4 Saturdays 9:00 -14:00.   Reporting to: Customer Relations Manager   Summary of expectations   You will be dealing with a number of queries from both our customers and also the general public.   You will be responsible for meeting internal SLAs on service, but also have the additional responsibility of ensuring that all response...

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indoor account manager for business parcel delivery service

JOB EXPIRED   Hours: 40 hours per week Salary: Competitive Working Hours: 08:00 – 18:00 Monday to Friday. Saturdays are mandatory. 1 in 4 Saturdays to be worked each month 9:00 – 14:00. Reporting to: Customer Service Manager   Summary of expectations:   You will be dealing with a number of queries from our customers, accessing both our internal and carrier systems. You will be responsible for meeting internal SLAs on service, but also...

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