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Whistl announces Parcelhub expansion with new Leicester Depot

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Whistl announces Parcelhub expansion with new Leicester Depot

Whistl has announced that Parcelhub, the UK’s leading provider of multi-carrier delivery solutions and proactive tracking support, has opened a Leicester based 10,000 sqft depot at Meridian Business Park, just off Junction 21 of the M1. The depot opening will create ten new jobs.

The new depot will support Parcelhub’s expansion of a single daily parcel collection service for SME and mid-market retailers, wholesalers and brands throughout Leicestershire, Rutland and the north of Northamptonshire. They will then have access to over 600 delivery service options for their customers through 20 carrier partners both in the UK and internationally.

Parcelhub has experienced high organic growth in recent years and has also benefited from the acceleration in eCommerce adoption following the pandemic lockdowns.

Currently Parcelhub’s Nottingham depot collects and redistributes up to 20,000 tracked parcels per week from Leicester. The new 10,000 sq ft Leicester depot enables extra capacity and better collection performance for its existing East Midlands-based clients.

Whistl acquired Parcelhub in 2018 as part of its growth strategy into parcel delivery and e-fulfilment logistics management. Parcelhub is headquartered in Colwick Quays, Nottingham and has depots throughout the Midlands and South Yorkshire.

Steve Marjoram, Managing Director, Parcelhub said: “For the past 10 years, our 11,000 sq ft parcel collection and redistribution unit in Nottingham has grown rapidly and has reached capacity with up to 50,000 tracked parcels a week.

“Currently Parcelhub’s Nottingham depot collects and redistributes up to 20,000 tracked parcels per week from Leicester alone. Introducing this new 10,000 sq ft Leicester depot means we can provide extra capacity and better collection performance for Parcelhub’s existing East Midlands-based clients.

“We are delighted to announce the introduction of the new depot, which will create 10 new jobs for Collection Drivers, Warehouse Operatives and a hub Operation Manager.”

Whistl announces Parcelhub expansion with new Leicester Depot

About Parcelhub, where proactive delivery management comes as standard:

Parcelhub is the UK’s leading provider of multi-carrier delivery solutions and proactive tracking support. Flexible and scalable, its portfolio of services integrates seamlessly with marketplaces, eCommerce platforms and order management systems, providing hundreds of multi-channel retailers, global brands and wholesalers with one access point to 20+ carriers and 600+ delivery options.

Integrating easily with retailers’ order management systems, e-commerce platforms and marketplaces, Parcelhub offers three core services:

  • Multi-Carrier Delivery Solutions – With a single tracking portal for all carriers, one invoice for all deliveries, enhanced claims processing and accelerated label production, Parcelhub’s multi-carrier solutions can help you give your customers the delivery options they expect.
  • Proactive Tracking Support – Developed in response to customer feedback and market insight, Parcelhub’s Proactive Tracking Support analyses delivery data and identifies non-deliveries and exceptions.
  • Enhanced Delivery Management – A solution that can help you minimise the impact of failed deliveries and be an extension of your customer service team, dedicated to resolving your customers’ delivery queries.
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One of the greatest benefits to merchants is that they will have access to Parcelhub’s dedicated account management and software support, with experts handling each of their delivery management needs.

Other benefits to Leicestershire, Rutland and north Northamptonshire-based e-tailers include single label production which connects the whole delivery process together, enabling better delivery journey transparency through increased track and traceability of the parcel.

To learn more about Parcelhub services and how we can help you make delivery your competitive advantage, complete this form.

Simon Wright

As Marketing Manager at Parcelhub, the leading provider of proactive delivery management, Simon has over 10 years' experience in both B2B and B2C marketing, and as a result, offers a unique perspective on the pre- and post-checkout delivery experience. Simon writes regularly for both the Parcelhub and Whistl blogs and is passionate about helping retailers make delivery their competitive advantage.

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