Whistl, the UK’s leading logistics specialists in e-fulfilment, mail and parcels has refreshed its Parcelhub brand aligning it more closely with the Group’s overall look and feel. The refresh comes four years after the initial acquisition of the company.
The Parcelhub brand focuses on SME and mid-market online retailers and brands with a more regionalised approach and personalised service with onsite local collections and consolidated volumes. Parcelhub customers benefit from attractive carrier rates which have been secured for both Parcelhub and Whistl Parcels customers.
Whistl Parcels focuses on large organisations and core strategic customers using the company’s national network.
Since its acquisition Parcelhub has extended its coverage and sites throughout the East and West Midlands, South Yorkshire, East London and Essex to meet the demands of SME and mid-market retailers, wholesalers and brands in these areas. The business continues to grow and has enhanced its customer service offering to include proactive parcel tracking support which helps identify and resolve a potential parcel delivery issue before a customer becomes aware of it.
Alistair Cochrane, CEO Whistl, said:
“Through Parcelhub we are able to offer a regionalised and personal service to organisations that would not normally be able to access the benefits of capacity, scalability and efficiencies available to our larger customers throughout the year as well as at peak. We look forward to continuing to expand Parcelhub’s locations in the future.”
Parcelhub is the UK’s leading provider of multi-carrier delivery solutions and proactive tracking support. Flexible and scalable, its portfolio of services integrates seamlessly with marketplaces, eCommerce platforms and order management systems, providing hundreds of multi-channel retailers, global brands and wholesalers with one access point to 20+ carriers and 600+ delivery options.
Distributing more than 8 million parcels on its own carrier contracts every year, Parcelhub’s free multi-carrier shipping software grants hundreds of national and global businesses access to ‘pooled volume’ discounted rates from its carefully selected range of carrier partners, including Yodel, Evri, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce. Dedicated proactive parcel management comes as standard.
Parcelhub is part of the Whistl Group. Whistl is the leading delivery management company enabling customers to get their letters, leaflets or parcels to customers efficiently and cost effectively both in the UK and internationally. It is headquartered in Marlow with 8 depots and 11 fulfilment centres across the UK handling 3.8bn items a year. The company is privately held with over 1,500 employees and a turnover in excess of £600m. It has grown significantly over the years and is now expanding its presence in the eCommerce sector offering fulfilment services to customers through a seamless experience from first click to final delivery.