Parcelhub is becoming Whistl Parcels Learn More

Useful Contact Details 

Contact Whistl Group Head Office

Whistl continually aims to achieve the highest service and customer care levels. Whistl continually seeks to achieve the highest service and customer care levels.  For general enquiries, please get in touch with us between the hours of 08:30 - 17:30

01628 891 644

Media Enquiries

If you are a journalist with an enquiry, please get in touch with Owl Marketing Solutions via email: whistl@owlms.com
If you are interested in forming a content partnership, connect with William Geldart's LinkedIn 
Please follow us on LinkedIn to stay updated on parcel delivery news and industry insights. Parcelhub's LinkedIn Page

Customer Portal and Web Despatch Services 

Customer Portal

A dedicated customer portal for Whistl P&P InSight, International PreSorted and International Registered services. Declare your daily mail volumes for Whistl’s Unsorted services and create unique tray cards to accompany mailings.

Login

Parcelhub Web Despatch

Coupled with your Parcehub account, this easy-to-use web-based shipping system is a complete carrier management console; create, delete, clone, and reprint shipping labels from any device, anywhere, at any time.

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Whistl Web Despatch

Our advanced carrier management system is used to power our Tracked services. Web Despatch from Whistl helps your business track individual items, run reports, and efficiently despatch your items to their corresponding destinations.

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Customer Queries

Where is my item

If you are a member of the public                    (you do not hold a business account with Parcelhub, part of the Whistl Group)                   Please contact the purchasing retailer directly.

 

Alternatively, add your tracking details using the portal link.

Parcelhub Tracking Portal

Other Queries

For all other queries (not relating to where my item is or tracking), Please contact a member of the Customer Service team.

Please note that this team cannot assist the public with item-related tracking queries

 

 

 

Customer Services

Looking for our Customer Guides and Carrier Cards?

Parcelhub, part of the Whistl Group, has outlined helpful links to specific elements. Access the library of documents on the Whistl Group Website

 Visit the Whistl Group Website

Let us help drive your business forward

Parcel delivery solutions to suit
 every business