Parcelhub is becoming Whistl Parcels Learn More

Service Policies and Documents


Parcelhub Data Processing Agreement 

This policy outlines Parcelhub's contractual agreement regarding the processing of personal data.

Read the Data Processing Agreement 

Parcelhub Data Policy

This policy itemises the legitimate bases for our holding, processing and retention and how it is used and protected.

Read the Parcelhub Data Policy

Parcelhub Terms & Conditions of Carriage and Storage

The Road Haulage Association Conditions of Carriage set out the responsibilities of all parties involved in the movement of the goods, state time limits for claims, and specify the liabilities for loss, missed delivery, or damage.

Read the Carriage T&CS  Read the Storage T&CS

 


Customer Guides and Carrier Cards

Parcelhub Domestic Carrier Guide

Download

Parcelhub Part Tracked Customer Guide

Download

Parcelhub Consumer Returns Guide

Download

Parcelhub Integrations Customer Guide

Download

Product Cards

Parcelhub Tracked Product Card

Download

Parcelhub Part Tracked Product Card

Download

Parcelhub Untracked Product Card

Download

Domestic Consumer Returns Product Card

Download

Cross-Border Consumer Returns Product Card

Download

Looking for Whistl Group Corporate Documents

Please click the button below to see the latest Annual Report, Gender Pay Gap Report, Policy Documents, Supplier Charter and Payment Process, Modern Slavery Statements, ESG Documents or wider Company Certifications 

 Visit the Whistl Group Website