Parcelhub is becoming Whistl Parcels Learn More

Do you need streamlined international shipping to the UK?

Wherever your customers are, Parcelhub can help you reach them with ease. We can provide your business with end-to-end international parcel delivery and mail services for shipping to the UK through a broad range of carrier partners. Plus, you can rest assured that we manage customs clearance entry and Gateway Handling.

If your business wants to ship to the UK and generate more cross-border trade, our range of international delivery services can help.


How Import Shipping Works

Working with a wide range of carriers, we manage all your items from collection to delivery, including VAT, customs, and duty support, saving you time to focus on growing your business.

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Prepare & Despatch

Label and prepare your items for despatch, including pre-alerts, manifests, values, codes, VAT. Then, arrange for air or sea movement via Heathrow (LHR) using an approved freight provider.

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We Collect & Transfer

We collect your prepared items, creating all customs documentation and manifests. Your goods are then transferred to our secure, approved ETSF.

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We Sort & Clear Customs

At our ETSF, we sort and manage the clearance of your goods, making all necessary customs entries under our duty deferment account.

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We Prepare for UK Delivery

Your cleared items are scanned, validated, and carefully prepared for handover to one of our trusted UK carrier partners.

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Delivery to Your Customer

We expertly manage the final delivery process through our local carrier partners, ensuring your items reach your customers efficiently and reliably.

Helping Your Business to
Reach the UK

Parcelhub's expert international team in the UK manages the delivery process from airport collection to final mile delivery.

  • Avoid Delays: We’ll handle customs and gateway clearance for parcel delivery to the UK, saving time and reducing unnecessary delays.
  • A Single Point of Contact: Reduce the time and cost of managing multiple carriers as Whistl becomes your singular contact.
  • Performance Certainty: Maximise peak delivery resilience and customer satisfaction, even during busy times, as we manage carrier performance.
<h3><span class="heading--3">Helping Your Business to<br />
Reach the UK</span></h3>

<p>Parcelhub&#39;s expert international team in the UK manages the delivery process from airport collection to final mile delivery.</p>

<ul>
	<li><strong>Avoid Delays:</strong> We&rsquo;ll handle customs and gateway clearance for parcel delivery to the UK, saving time and reducing unnecessary delays.</li>
	<li><strong>A Single Point of Contact:</strong> Reduce the time and cost of managing multiple carriers as Whistl becomes your singular contact.</li>
	<li><strong>Performance Certainty:</strong> Maximise peak delivery resilience and customer satisfaction, even during busy times, as we manage carrier performance.</li>
</ul>

Support and Compliance

Benefit from our expertise and robust infrastructure to navigate the complexities of UK import regulations and ensure a smooth, compliant delivery process.

  • Expert Guidance: We offer support throughout the VAT, customs, import duties process and global customer insights.
  • Dedicated Support: Access to dedicated, expert account management, including implementation and integration support.
  • ETSF Approved: A fully compliant supply chain and Border Force certification to meet HMRC standards.
Download the International Product Card
<h3><span class="heading--3">Support and Compliance</span></h3>

<p>Benefit from our expertise and robust infrastructure to navigate the complexities of UK import regulations and ensure a smooth, compliant delivery process.</p>

<ul>
	<li><strong>Expert Guidance:</strong> We offer support throughout the VAT, customs, import duties process and global customer insights.</li>
	<li><strong>Dedicated Support:</strong> Access to dedicated, expert account management, including implementation and integration support.</li>
	<li><strong>ETSF Approved:</strong> A fully compliant supply chain and Border Force certification to meet HMRC standards.</li>
</ul>

Full-Service Parcel Import Solution with Customs Clearance

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Heathrow Location

15k sq ft facility, next to the UK’s
busiest airport.

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ETSF Approved

Border Force certification for HMRC standards.

Parcelhub's Import Parcel Delivery Services

Services Speed/Service Level from UK inbound Delivery Confirmation Notifications Compensation Destination Formats
Premier 2-3 Days N/A Proof of handover to Royal Mail N/A UK & NI Letters up to 100g Large Letters up to 750g Packets up to 2kg
Part Tracked 2-3 Days Non POD Optional Email & Proof of handover to carrier N/A UK & NI Large Letters up to 750g Packets up to 2kg
Tracked 48 Hours 2 Days POD Optional Email Standard up to £50 UK & NI Parcels up to 15kg

International Shipping Solutions

Are you looking for bespoke logistics solutions to help your brand grow?