Parcelhub is becoming Whistl Parcels Learn More

Parcelhub Service Policies and Related Documents


Parcelhub products and services are subject to our General terms and conditions, and associated terms.  Highlighted below are our main terms and conditions documents and links to specific products and user guides.


 

Parcelhub Data Processing Agreement 

This policy outlines Parcelhub's contractual agreement regarding the processing of personal data.

Read the Data Processing Agreement 

Parcelhub Data Policy

This policy itemises the legitimate bases for our holding, processing, and retention and how they are used and protected.

Read the Parcelhub Data Policy

Parcelhub Terms & Conditions of Carriage and Storage

The Road Haulage Association Conditions of Carriage set out the responsibilities of all parties involved in the movement of the goods, state time limits for claims, and specify the liabilities for loss, missed delivery, or damage.

Read the Carriage T&CS  Read the Storage T&CS


Customer Guides

For more details on our products and services download the most relevant details in our helpful customer guides.

 

Carrier and Technology Integrations

Download

Domestic Fully Tracked Services

Download

Enhanced Delivery Management

Download

International Pre-Sorted

Download

International Fully Tracked Services

Download

Multi-Carrier Delivery Solutions

Download

Part Tracked Services

Download

Premier

Download

Parcel Carrier Guide

Download

Proactive Tracking Support

Download

Print Mailing and Fulfilment Services

Download

Weights & Dimensions Calculator

Download