Case Study Blackwell's
Stephen White Books is a second-hand book dealership, offering hundreds of thousands of books available online or to collect in person.
Owner, Stephen White, started the business whilst studying at Loughborough University and now have a warehouse based in Bradford, West Yorkshire.
Stephen White, owner, explains why they chose Whistl as a partner:
Challenge:
“I needed to move to a tracked service to comply with Amazon policies as I was using an untracked service at the time.”
Solution:
“Whistl offered me a system which they had already approved with Amazon, then they had their IT department work with my software engineers to integrate everything.”
Results:
“We have been fully compliant with Amazon’s metrics since the change.”
“Since we are a small company, we pride ourselves on getting books delivered as fast as possible and providing a high standard of customer care.”
I’ve found Whistl very easy to work with, they are quick to respond, communicate and work with me whenever my needs change. Their professionalism and customer service means I don’t need to worry about the postal side of the business.
Stephen White - Owner Stephen White Books
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