Bike Wear Direct explains how they improve parcel delivery through solutions for carrier management from Parcelhub, part of the Whistl Group.
Describe your organisation, and what did you find most attractive about Parcelhub as a shipping solution?
We sell motorbike clothing and accessories online through eBay, Amazon, and our website. Parcelhub has been able to offer us great postage rates for UK parcels and overseas parcels, and their system has helped streamline some of the daily tasks of the business.
Which challenges or needs did your organisation face that led you to look for a solution like Parcelhub?
Cheaper parcel delivery than Royal Mail and being able to speak to someone about the parcels we send and chase up and query any delayed/missing parcels.
Which business processes does Parcelhub enhance?
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Automated label printing.
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Emailing customers with their tracking information.
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A choice of carrier companies - which at peak periods is excellent.
How much time does the solution save your employees?
The system could typically save us several hours compared to other systems.
Why would you recommend Parcelhub's solution to your peers?
It's good to have one point of contact for all your parcel needs, be a valued customer, and save money.
Check out Bike Wear Direct to view their full range of men's and women's motorcycle clothing and accessories.
About Parcelhub, part of the Whistl Group
Parcelhub is a multi-carrier shipping and eCommerce customer services solution. Flexible and scalable, it integrates seamlessly with order management systems, providing hundreds of multichannel retailers, global brands, and wholesalers with one access point to many of the largest UK and international parcel carriers.
Multichannel eCommerce platforms are easily integrated and dedicated; proactive parcel management comes as standard.
With multi-carrier shipping software, thousands of national and global businesses access to 'pooled volume' discounted rates from a carefully selected range of carrier partners, including Yodel, Evri, DPD, UK Mail, DHL, Whistl, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.
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